ROSS M. HAYDUK - 1747 N. Hollywood Way, Burbank, CA 91505
415-670-0783 - SoCalHayduk@gmail.com - https://www.linkedin.com/in/rosshayduk/
415-670-0783 - SoCalHayduk@gmail.com - https://www.linkedin.com/in/rosshayduk/
PROFILE
● Instructional Designer, with 7 years of experience in the field of global sales education.
● Software Trainer, with over 3 years experience in on-site and classroom-based education.
● Master of Arts in Communication with additional Certification in Convergent Media Production.
● Master of Science in Instructional Design & Technology candidate, December 2025.
● Writer, narrator, & editor for Education & Sales Effectiveness training videos & presentations.
● Sharp eye for detail, with an ability to conceptualize & improve the learner’s / client’s experience.
● Digital video editor, with experience in Adobe CC Premiere, Audition, and After Effects.
● Certification: “Adobe Certified Associate in Video Communication Using Adobe Premiere Pro”.
● Proficient in Camtasia, Adobe Captivate, Adobe CC Photoshop, as well as the Microsoft Office
Suite, including Word, Excel, and PowerPoint.
● Familiarity with SharePoint, Articulate Storyline 360, Canvas and Litmos Learning Management Systems.
● Utilization of current adult learning trends, such as video microlearning and gamification.
● Growing familiarity with trending AI tools like ChatGPT/GPT-4 , HeyGen, and ElevenLabs.
PROFESSIONAL TECHNICAL AND TRAINING EXPERIENCE
LexisNexis Risk Solutions (ThreatMetrix) October 2017 – February 2023
Instructional Designer, LexisNexis Risk Solutions (November 2018 – February 2023)
Instructional Developer, ThreatMetrix (October 2017 - October 2018)
● Instructional Designer / Instructional Developer - Cybersecurity, Fraud, and Digital Identity Software.
● Project Management experience, partnered with SMEs & stakeholders to produce training materials.
● Population of, creation for, and support in the maintenance of LMS (Litmos and BrainShark).
● Worked with Sales, Client Services, and Professional Services to provide global customer training.
Then, four years in college and ten years in the non-profit sector as a Development Assoc/Manager.
Morgan Miller & Blair June 2001 - January 2003
Legal Systems Trainer
● Supported law firm of approximately 75 employees as software trainer.
● Taught and supported standard Microsoft Office programs, as well as legal software like iManage.
● Provided classroom based training, one-to-one tutoring, and help desk / phone support.
Sybase November 2000 - May 2001
Sr. Education Program Manager
● Program Mgr. in Worldwide Field Education, developing / delivering training to software sales team.
● Helped sales staff present software programs and taught PowerPoint presentation skills.
● Delivered online training presentations to a worldwide sales audience on WebEx.
Computer Associates March 1999 - September 2000
Systems Engineer
● Pre-Sales Systems Engineer, demonstrating software products acquired from Platinum Technology.
● Member of "SWAT" team for ManageIT and other software products.
● Assisted with CA's Software Development team by working in the field as the client liaison.
Platinum Technology, Inc. January 1999 - March 1999
Professional Services Pre-Sales Systems Engineer for AutoSys. (Acquired by Computer Associates.)
New Horizons Computer Learning Centers, Inc. December 1997 - January 1999
End-user Software Trainer. Microsoft Office Specialist Certification. HTML & Basic Web Design.
EDUCATION
Certificate, Convergent Media Production, City College, San Francisco, CA 2015 - 2018
M.A., Communications, Regent University, Virginia Beach, VA 1988 – 1990
Currently attending CSU Monterey Bay (CA) for my M.S., Instructional Design & Technology degree (2025)
● Instructional Designer, with 7 years of experience in the field of global sales education.
● Software Trainer, with over 3 years experience in on-site and classroom-based education.
● Master of Arts in Communication with additional Certification in Convergent Media Production.
● Master of Science in Instructional Design & Technology candidate, December 2025.
● Writer, narrator, & editor for Education & Sales Effectiveness training videos & presentations.
● Sharp eye for detail, with an ability to conceptualize & improve the learner’s / client’s experience.
● Digital video editor, with experience in Adobe CC Premiere, Audition, and After Effects.
● Certification: “Adobe Certified Associate in Video Communication Using Adobe Premiere Pro”.
● Proficient in Camtasia, Adobe Captivate, Adobe CC Photoshop, as well as the Microsoft Office
Suite, including Word, Excel, and PowerPoint.
● Familiarity with SharePoint, Articulate Storyline 360, Canvas and Litmos Learning Management Systems.
● Utilization of current adult learning trends, such as video microlearning and gamification.
● Growing familiarity with trending AI tools like ChatGPT/GPT-4 , HeyGen, and ElevenLabs.
PROFESSIONAL TECHNICAL AND TRAINING EXPERIENCE
LexisNexis Risk Solutions (ThreatMetrix) October 2017 – February 2023
Instructional Designer, LexisNexis Risk Solutions (November 2018 – February 2023)
Instructional Developer, ThreatMetrix (October 2017 - October 2018)
● Instructional Designer / Instructional Developer - Cybersecurity, Fraud, and Digital Identity Software.
● Project Management experience, partnered with SMEs & stakeholders to produce training materials.
● Population of, creation for, and support in the maintenance of LMS (Litmos and BrainShark).
● Worked with Sales, Client Services, and Professional Services to provide global customer training.
Then, four years in college and ten years in the non-profit sector as a Development Assoc/Manager.
Morgan Miller & Blair June 2001 - January 2003
Legal Systems Trainer
● Supported law firm of approximately 75 employees as software trainer.
● Taught and supported standard Microsoft Office programs, as well as legal software like iManage.
● Provided classroom based training, one-to-one tutoring, and help desk / phone support.
Sybase November 2000 - May 2001
Sr. Education Program Manager
● Program Mgr. in Worldwide Field Education, developing / delivering training to software sales team.
● Helped sales staff present software programs and taught PowerPoint presentation skills.
● Delivered online training presentations to a worldwide sales audience on WebEx.
Computer Associates March 1999 - September 2000
Systems Engineer
● Pre-Sales Systems Engineer, demonstrating software products acquired from Platinum Technology.
● Member of "SWAT" team for ManageIT and other software products.
● Assisted with CA's Software Development team by working in the field as the client liaison.
Platinum Technology, Inc. January 1999 - March 1999
Professional Services Pre-Sales Systems Engineer for AutoSys. (Acquired by Computer Associates.)
New Horizons Computer Learning Centers, Inc. December 1997 - January 1999
End-user Software Trainer. Microsoft Office Specialist Certification. HTML & Basic Web Design.
EDUCATION
Certificate, Convergent Media Production, City College, San Francisco, CA 2015 - 2018
M.A., Communications, Regent University, Virginia Beach, VA 1988 – 1990
Currently attending CSU Monterey Bay (CA) for my M.S., Instructional Design & Technology degree (2025)