ROSS M. HAYDUK - 1747 N. Hollywood Way, Burbank, CA 91505
415-670-0783 - SoCalHayduk@gmail.com - https://www.linkedin.com/in/rosshayduk
415-670-0783 - SoCalHayduk@gmail.com - https://www.linkedin.com/in/rosshayduk
PROFILE
● Instructional designer with 7+ years in global training delivery and sales enablement.
● Graduate researcher exploring ethical, engaging, and scalable uses of AI in education.
● Software Trainer, with over 3 years of experience in on-site and classroom-based education.
● Creator of AI-enhanced eLearning using HeyGen, ElevenLabs, Articulate Storyline AI, & ChatGPT 4o.
● Advanced skills in Camtasia, Captivate, Adobe Creative Cloud, Microsoft Office, and LMS platforms.
● Strong focus on adult learning theory, microlearning, UX/UI for learning, & gamification.
● Enthusiastic about future-forward education and building AI-enhanced training solutions.
● Master of Arts in Communication with additional Certification in Convergent Media Production.
● Master of Science in Instructional Design & Technology candidate, December 2025.
● Writer, narrator, & editor for Education & Sales Effectiveness training videos & presentations.
● Sharp eye for detail, with an ability to conceptualize & improve the learner’s / client’s experience.
● Digital video editor, with experience in Adobe CC Premiere, Audition, and After Effects.
● Certification: “Adobe Certified Associate in Video Communication Using Adobe Premiere Pro”.
● Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
● Experience with SharePoint, BrainShark, Canvas, and Litmos Learning Management Systems.
● Utilization of current adult learning trends, such as video microlearning and gamification.
PROFESSIONAL TECHNICAL AND TRAINING EXPERIENCE
Two years in graduate school, MS degree candidate, December 2025.
LexisNexis Risk Solutions (ThreatMetrix) October 2017 – February 2023
Instructional Designer, LexisNexis Risk Solutions (November 2018 – February 2023)
Instructional Developer, ThreatMetrix (October 2017 - October 2018)
● Instructional Designer / Instructional Developer - Cybersecurity, Fraud, and Digital Identity Software.
● Project Management experience, partnered with SMEs & stakeholders to produce training materials.
● Population of, creation for, and support in the maintenance of LMS (Litmos and BrainShark).
● Worked with Sales, Client Services, and Professional Services to provide global customer training.
Then, four years in college and ten years in the non-profit sector as a Development Assoc/Manager.
Morgan Miller & Blair June 2001 - January 2003
Legal Systems Trainer
● Supported law firm of approximately 75 employees as software trainer.
● Taught and supported standard Microsoft Office programs, as well as legal software like iManage.
● Provided classroom based training, one-to-one tutoring, and help desk / phone support.
Sybase November 2000 - May 2001
Sr. Education Program Manager
● Program Mgr. in Worldwide Field Education, developing / delivering training to software sales team.
● Helped sales staff present software programs and taught PowerPoint presentation skills.
● Delivered online training presentations to a worldwide sales audience on WebEx.
Computer Associates March 1999 - September 2000
Systems Engineer
● Pre-Sales Systems Engineer, demonstrating software products acquired from Platinum Technology.
● Member of "SWAT" team for ManageIT and other software products.
● Assisted with CA's Software Development team by working in the field as the client liaison.
Platinum Technology, Inc. January 1999 - March 1999
Professional Services Pre-Sales Systems Engineer for AutoSys. (Acquired by Computer Associates.)
New Horizons Computer Learning Centers, Inc. December 1997 - January 1999
End-user Software Trainer. Microsoft Office Specialist Certification. HTML & Basic Web Design.
EDUCATION
Certificate, Convergent Media Production, City College, San Francisco, CA 2015 - 2018
M.A., Communications, Regent University, Virginia Beach, VA 1988 – 1990
Currently attending CSU Monterey Bay (CA) for my M.S., Instructional Design & Technology degree (2025)
● Instructional designer with 7+ years in global training delivery and sales enablement.
● Graduate researcher exploring ethical, engaging, and scalable uses of AI in education.
● Software Trainer, with over 3 years of experience in on-site and classroom-based education.
● Creator of AI-enhanced eLearning using HeyGen, ElevenLabs, Articulate Storyline AI, & ChatGPT 4o.
● Advanced skills in Camtasia, Captivate, Adobe Creative Cloud, Microsoft Office, and LMS platforms.
● Strong focus on adult learning theory, microlearning, UX/UI for learning, & gamification.
● Enthusiastic about future-forward education and building AI-enhanced training solutions.
● Master of Arts in Communication with additional Certification in Convergent Media Production.
● Master of Science in Instructional Design & Technology candidate, December 2025.
● Writer, narrator, & editor for Education & Sales Effectiveness training videos & presentations.
● Sharp eye for detail, with an ability to conceptualize & improve the learner’s / client’s experience.
● Digital video editor, with experience in Adobe CC Premiere, Audition, and After Effects.
● Certification: “Adobe Certified Associate in Video Communication Using Adobe Premiere Pro”.
● Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
● Experience with SharePoint, BrainShark, Canvas, and Litmos Learning Management Systems.
● Utilization of current adult learning trends, such as video microlearning and gamification.
PROFESSIONAL TECHNICAL AND TRAINING EXPERIENCE
Two years in graduate school, MS degree candidate, December 2025.
LexisNexis Risk Solutions (ThreatMetrix) October 2017 – February 2023
Instructional Designer, LexisNexis Risk Solutions (November 2018 – February 2023)
Instructional Developer, ThreatMetrix (October 2017 - October 2018)
● Instructional Designer / Instructional Developer - Cybersecurity, Fraud, and Digital Identity Software.
● Project Management experience, partnered with SMEs & stakeholders to produce training materials.
● Population of, creation for, and support in the maintenance of LMS (Litmos and BrainShark).
● Worked with Sales, Client Services, and Professional Services to provide global customer training.
Then, four years in college and ten years in the non-profit sector as a Development Assoc/Manager.
Morgan Miller & Blair June 2001 - January 2003
Legal Systems Trainer
● Supported law firm of approximately 75 employees as software trainer.
● Taught and supported standard Microsoft Office programs, as well as legal software like iManage.
● Provided classroom based training, one-to-one tutoring, and help desk / phone support.
Sybase November 2000 - May 2001
Sr. Education Program Manager
● Program Mgr. in Worldwide Field Education, developing / delivering training to software sales team.
● Helped sales staff present software programs and taught PowerPoint presentation skills.
● Delivered online training presentations to a worldwide sales audience on WebEx.
Computer Associates March 1999 - September 2000
Systems Engineer
● Pre-Sales Systems Engineer, demonstrating software products acquired from Platinum Technology.
● Member of "SWAT" team for ManageIT and other software products.
● Assisted with CA's Software Development team by working in the field as the client liaison.
Platinum Technology, Inc. January 1999 - March 1999
Professional Services Pre-Sales Systems Engineer for AutoSys. (Acquired by Computer Associates.)
New Horizons Computer Learning Centers, Inc. December 1997 - January 1999
End-user Software Trainer. Microsoft Office Specialist Certification. HTML & Basic Web Design.
EDUCATION
Certificate, Convergent Media Production, City College, San Francisco, CA 2015 - 2018
M.A., Communications, Regent University, Virginia Beach, VA 1988 – 1990
Currently attending CSU Monterey Bay (CA) for my M.S., Instructional Design & Technology degree (2025)